Psychological safety and belonging
The soft skills side of the industry was another focal point, with discussions about mental health and fostering the feeling of belonging. My colleagues, Julia Gartley and Susan Eick, led a panel discussion on psychological safety at work. Looking at corporate and day-to-day operations through the lens of mental health can have a direct business benefit, and some fellow pioneering companies shared data on their soft skill initiatives. During Nancy Wilk’s presentation, we learned more about how ESG and total worker health (TWH) can drive investment, worker engagement and productivity.
Specifically, Marsha Nicholas of Agnico Eagle Mines Limited shared that 70% of people feel like their manager has more impact on their mental health than their doctor. Training managers to show vulnerability through programs, such as a peer-support groups, can actively improve employee mental health.
Tori D’Avella from Teck Resources Limited also presented their initiative to provide designated physical safe spaces at their remote sites, promoting psychological safety and literally carving out space for people, who have historically experienced obstacles, to feel they belong in the industry. They set aside a safe space for women and people of diversity at QB2, and at Red Dog, they designated a specific safe space for First Nations peoples.